Dynamics 365 Service
Dynamics 365 Service
Ensure great customer experiences

Dynamics 365 Service - Enthusiastic customers supported by ORBIS

Design your customer service in a tangible and individual way to give your brand a clear competitive advantage. Enable high-quality self-service with Dynamics 365 Service and make your customer contact, whether in person or via social media (e.g. live chat, chatbot, Facebook, Twitter, Whatsapp, SMS, etc.) - from customer advisors to field staff - more future-oriented and productive.

The advantages of Dynamics 365 Service

ORBIS has a consulting and industry expertise that spans many different industries. Among them, we have many long-standing clients who have been placing their trust in us for a long time. After all, ORBIS not only provides you with a reliable implementation of Microsoft solutions. We provide consulting services from planning to implementation of your solutions. The following advantages for your company result from using Dynamics 365 Service and integration via ORBIS:

Everything on one platform

Dynamics 365 Service is an innovative cloud solution on a single platform. It enables round-the-clock access to shared data from all devices. This increases productivity, flexibility and general collaboration.

Smooth integration

If you already use a Microsoft solution, the implementation of Dynamics 365 Service is quick and easy thanks to the homogeneous platform. ORBIS supports you in any case.

Many years of service experience of ORBIS

Our customers have been satisfied with our work and how we support them for many years. You too can benefit from ORBIS' extensive consulting and industry expertise and take an important step towards an automated and digitized company!

Know-how: industry-specific and holistic

The customer is king. That is your motto and our claim with regard to you and your company. We support you in establishing a better customer service and place our entire know-how at your disposal.

In the area of Dynamics 365 Service, we provide comprehensive advice on the solutions Customer Service, Field Service, Project Service Automation and Remote Assist.

Matching Events
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Location: Munich / Date:  25.03.2025
Enjoy exciting presentations, valuable insights into customer projects and plenty of networking around AI & Dynamics 365.
Matching live-webinars
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Location: Online / Date:  30.01.2025
Discover how you can digitalize your service processes quickly, smartly and successfully with the Dynamics 365 Service Apps!

Dynamics 365 Customer Service

Dynamics 365 Customer Service
Dynamics 365 Customer Service

Put your customer in the center of attention and create a customized customer service.

Dynamics 365 Field Service

Dynamics 365 Field Service
Dynamics 365 Field Service

Manage your customers' service requests in the future with intelligent functions and optimized planning.

Dynamics 365 Remote Assist

Dynamics 365 Remote Assist
Dynamics 365 Remote Assist

Support your customers, partners and service technicians with real-time service.

Dynamics 365 – CRM for Service Processes

ORBIS ServiceONE is a solution for holistic service management in your company
Dynamics 365 – CRM for Service Processes

Increase your customer satisfaction with our solution for the digitalization of your service processes.

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