From data chaos and inefficient processes to AI success: how manufacturing companies save time and money
Sectors: Manufacturing industry
Processes: Manufacturing, Service & Support, Sales, Data Management
Duration event: approx. 7 hours
AI, automation & data strategy - the future of the manufacturing industry
The manufacturing industry is undergoing radical change: rising raw material and energy costs, a shortage of skilled labor, global supply chain risks and the pressure for sustainable production are challenging companies to operate more efficiently and flexibly. At the same time, competition is growing - customers expect faster response times, customized solutions and first-class service.
How can you meet these challenges while reducing costs, securing margins and tapping into new business potential?
We will provide you with the answers to these questions on May 14, 2025 in Munich, for example:
- Your sales work is optimized through AI-supported processes in Microsoft Dynamics 365
- Microsoft Copilot automates requests and reduces operating costs in service processing
- Automotive suppliers save costs in joining technology with data-based analyses
- Successful AI use cases from automation to more efficient sales and service processes are used in practice
Join us live and secure your seat today .
The presentations at a glance
AI for Sales: customer support with less effort - how to save time and money with Dynamics 365
What if you could make your customer visits more efficient and save time and money at the same time? Find out how you can use automated visit preparation to always arrive at the customer's premises well informed, record valuable findings with intelligent visit follow-up and make your success measurable with a dynamic visit report.
Customer service next level: significantly reduce your service costs with state-of-the-art AI technology
Are you ready to optimize your service processes and significantly reduce costs? Reduce your service costs through automated requests and optimized processes with Microsoft Copilot. An AI-supported knowledge database provides precise answers in real time, shortens resolution times and increases customer satisfaction.
Data science in practice: smart cost optimization in joining technology in the automotive industry
Find out how manufacturing companies optimize their cost structures in practice. Benefit from the implementation of a data-driven proof of concept in the automotive industry that shows how costs in joining technology can be reduced through intelligent analyses and optimization of conversion costs.
Introducing the new age of data strategy with data products
Data is the key to digital transformation - but many companies struggle with slow processes, overloaded IT teams and a lack of data availability. Find out how you can use a modern data strategy and data products to develop new apps, AI solutions and reports more quickly and thus relieve your employees and inspire customers. Highlight: Gain practical insights into the most successful AI use cases from everyday working life.
Why you should attend?
- Make sales strategies more efficient: Learn how AI-powered sales strategies can help you close more deals faster and increase your revenue.
- Reduce customer service costs: Discover how AI-supported processes can reduce your service costs by up to 40% and increase customer satisfaction at the same time.
- Understand automation in production: Learn from real-world use cases how other companies are making their processes more efficient with AI.
- Implement innovations faster: Learn how to integrate new technologies into your company more easily and quickly with modern data strategies & data products.
- Looking to the future: Gain exclusive insights from Microsoft into upcoming developments in CRM, AI and digital transformation in the manufacturing industry.
Take the opportunity to get to know best practices, exchange ideas with experts and derive concrete action steps for your company.
Registration:
Your contact for the event
Andre Torke (Principal Business Process Consultant)
Tel.: +49 174 7711 725
Email: andre.torke(at)orbis.de
