From data chaos and inefficient processes to AI success: how manufacturing companies save time and money
Sectors: Manufacturing industry
Processes: Manufacturing, Service & Support, Sales, Data Management
Duration event: approx. 7 hours
AI, automation & data strategy - the future of the manufacturing industry
The manufacturing industry is undergoing radical change: rising raw material and energy costs, a shortage of skilled labor, global supply chain risks and the pressure for sustainable production are challenging companies to operate more efficiently and flexibly. At the same time, competition is growing - customers expect faster response times, customized solutions and first-class service.
How can you meet these challenges while reducing costs, securing margins and tapping into new business potential?
The future of manufacturing will be characterized by AI, automation and intelligent data strategies - but the key to success lies in the right implementation. At our event “From data chaos and inefficient processes to AI success”, you will learn first-hand how you can use Microsoft technologies to reduce costs, optimize processes and secure competitive advantages today.
The presentations at a glance
AI for Sales: customer support with less effort - how to save time and money with Dynamics 365
What if you could make your customer visits more efficient and save time and money at the same time? We'll show you how AI-supported processes in Microsoft Dynamics 365 can optimize your sales work.
Find out how you can use automated visit preparation to always arrive at the customer well informed, record valuable findings with intelligent visit follow-up and make your success measurable with a dynamic visit report.
A special highlight: EVE, your voice-controlled assistant, with which you can record contact reports effortlessly by voice input and thus save valuable time during documentation.
Customer service next level: significantly reduce your service costs with state-of-the-art AI technology
Are you ready to optimize your service processes and significantly reduce costs? With Copilot, you can automate routine requests and reduce the workload on your service staff.
An AI-supported knowledge database provides precise answers in real time, shortens resolution times and increases customer satisfaction. By integrating AI into your contact center, you can optimize processes, improve customer interactions and sustainably reduce your operating costs.
Be one step ahead of your competition and use AI to not only achieve your service goals, but to exceed them.
Introducing the new age of data strategy with data products
Data is the key to digital transformation - but many companies struggle with slow processes, overloaded IT teams and a lack of data availability.
Find out how you can develop new apps, AI solutions and reports faster with a modern data strategy and data products - and thus relieve your employees, inspire customers and make your company more agile.
In this presentation, you will also practical insights into successful AI use cases from everyday work - from intelligent automation to more efficient sales and service processes.
Why you should attend?
- Make sales strategies more efficient: Learn how AI-powered sales strategies can help you close more deals faster and increase your revenue.
- Reduce customer service costs: Discover how AI-supported processes can reduce your service costs by up to 40% and increase customer satisfaction at the same time.
- Understand automation in production: Learn from real-world use cases how other companies are making their processes more efficient with AI.
- Implement innovations faster: Learn how to integrate new technologies into your company more easily and quickly with modern data strategies & data products.
- Looking to the future: Gain exclusive insights from Microsoft into upcoming developments in CRM, AI and digital transformation in the manufacturing industry.
Take the opportunity to get to know best practices, exchange ideas with experts and derive concrete action steps for your company.
Registration:
Your contact for the event
Andre Torke (Principal Business Process Consultant)
Tel.: +49 174 7711 725
Email: andre.torke(at)orbis.de
