Live Webinars

Asset Management with Dynamics 365 Field Service

Products Microsoft: Dynamics 365 Service
ORBIS Solutions: ORBIS ServiceONE
Sectors: Energy suppliers, Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Mechanical and plant engineering, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support

Duration of webinar: approx. 40 minutes

In our webinar, we will introduce you to the innovative solutions for managing customer assets using Dynamics 365 Field Service. Learn how this technology enables seamless integration to increase efficiency in service management and improve customer satisfaction. Discover real-world examples and best practices that will help you optimize your business processes and achieve your digital transformation goals. Join us and actively shape the future of your company.

Contents of webinar:

  • Manual and automated creation of customer assets: Learn how to efficiently record and manage customer assets, both manually and automatically, to improve accuracy and availability.
  • Complete documentation of service incidents for customer assets: Learn how to comprehensively document and track service incidents to ensure a complete history of customer assets.
  • Monitoring customer assets through IoT and automated work orders: Discover how IoT technologies enable real-time monitoring of customer assets and how automated work orders improve response times and service quality.

Registration

Speakers & presenters

Andreas Krenz, ORBIS SE

 

Andreas Krenz

Senior Account Manager Microsoft – Business Unit Service

Kai Pautsch, ORBIS SE

 

Kai Pautsch

Presales Consultant Microsoft – Business Unit Service

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