Current Events

Customer Service of the future - innovations for service & contact centers

Location: Microsoft Deutschland GmbH I Walter-Gropius-Straße 5 I 80807 Munich
Products Microsoft: Copilot, Power Platform, Dynamics 365 Service
ORBIS Solutions: ORBIS ServiceONE, ORBIS Smart Services
Sectors: Non sector-specific, Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Machinery and plant manufacturing, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support

Duration of event: approx. 6,5 hours

It is crucial for companies to continuously improve their customer service in order to remain competitive in a dynamic and digital world and to meet growing customer demands.

Our exclusive event “Customer Service of the future - innovations for service & contact centers” on November 26, 2024 at Microsoft in Munich offers you the unique opportunity to discover the latest trends and technologies and learn how innovative solutions and digital transformation can improve customer interaction. The event also offers you the perfect opportunity to exchange ideas with other companies, gather new ideas and take away modern impulses for your service.

3 good reasons why you should be there:

Exciting presentations

Experience exciting presentations on the topics of Dynamics 365 Contact Center, Customer Service Automation, Smart Services & Self Service portals.

Exclusive insights into a service project

Gain exclusive insights into the service project of our customer ANDREAS STIHL AG & Co. KG.

Networking and exchange

Take the opportunity to exchange ideas with other companies and ORBIS experts.

Interested? You can find the exact schedule of the event with all the presentations in the following agenda.

Have we piqued your interest? Then register now, because places for this free event are limited!

We are looking forward to welcoming you personally at Microsoft in Munich.

Registration

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