SAP Sales Cloud at BOMAG GmbH

Name: BOMAG GmbH
Sector: Machinery Construction
Registered office: Boppard
Founded: 1957

Replacing the existing CRM (SAP CRM 7.0) and introducing SAP Sales Cloud

SAP CX

• SAP Service Cloud
  • Ticketing
  • External Sales
• Integration into SAP ERP CS for service feedback

• Remote external sales
• SAP CS integration
• Availability of service activities even for sales employees
• SAP CX as a central platform for all future customer processes

10 months to go live

“Working together with ORBIS SE gives us access to a large pool of knowledge and experts. This means we can free up our internal resources and implement our specific system requirements within a complex system landscape more efficiently. The support provided by ORBIS SE also helps us to further develop and manage our system even after going live, so that we can meet the growing needs of the market and our own organization.”

Jonathan Stringham, Vice President Sales & Marketing, BOMAG GmbH