Rethinking energy: ORBIS optimizes marketing, sales & service

Duration of the webinar: approx. 45 minutes

In order to remain efficient and competitive in the future, energy suppliers must take advantage of the opportunities offered by digitalization. Digital transformation not only improves the customer experience and internal processes. The implementation of digital structures can also increase efficiency and reduce costs. Routine work is automated, and the focus is directed towards valuable tasks for the customer relationship, which strengthens existing relationships and opens new potential.

Consumers today expect digital self-service options and a shift in customer contact to the digital world. Creative and innovative solutions sustainably improve the customer experience, while artificial intelligence and digital technologies enable personalized offers and services. In the webinar, we will give you an overview of the CRM solution from ORBIS based on Microsoft Dynamics 365 and present key business processes in marketing, sales and service.

Register for our free webinar today!