Microsoft Dynamics 365 Customer Insights: marketing solutions for energy suppliers

Duration of webinar on demand: approx. 60 minutes

Companies in the energy industry are currently facing the challenge of strengthening customer loyalty and addressing prospects and customers in a personalized way. By using Microsoft Dynamics 365, energy providers can make their marketing processes more efficient, reduce their costs and improve the customer experience by, for example, expanding self-service offerings and digital communication channels.

In our webinar on demand you will learn how Microsoft Dynamics 365 Customer Insights supports your customer journey at every touchpoint and how you can plan and execute effective and personalized marketing campaigns.

Learn in a compact and practical way:

• how Microsoft Dynamics 365 Customer Insights provides a comprehensive digital platform for your marketing activities
• how to make your marketing processes more efficient, from planning to automating your campaigns, and thus guarantee seamless customer loyalty
• how to segment your target group based on a variety of criteria to ensure optimal customer communication with personalized content and rate offers
• how to correctly implement your marketing strategy in accordance with current data protection guidelines

A special highlight: See industry-specific use cases on price adjustment campaigns, the integration of print service providers, cross-selling campaigns and customer satisfaction surveys in action.